1.Are you a manufacturer or a trader?
We’re a professional OEM & ODM manufacturer of custom phone ring holder, laptop stand, table phone stand, Car phone holder manufacturer. And we had built a long-term business relationship with Lamicall, Ugreen, QUAD LOCK, Hitproduct and so on.
2.I can’t find the product in your website, can you make it according to my design?
Yes, of course. The products on our website are just some of the many products we manufactured, only for helping you understand our services. As a manufacturer, we are specialized in precision mold, plastic injection molding, Dia casting, CNC Machining and finished products assemly ect. So welcome to send us your design or idea.
3.How can I feel safe to do business with your company?
We will make the confidentiality agreement before cooperation. And alibaba trade assurance order is available for you.
4.What’s your main market? Do you have the other customers in my Country?
Our main markets are Europe, North America, Japan and Korean. we had built a long-term business relationship with Lamicall, Ugreen, QUAD LOCK, Hitproduct and so on, we wish to work with you in coming days!
5.Are there any standard or certification for your production?
We were ISO9001:2015, BSCI, RoHs and Reach certificated factory.
6.Do your company accept the small quantity order?
Sure, we do. Small order is warmly welcomed. Hope that with our efforts, your business is better and better.
7.Can I receive a prototype before submitting a larger order?
Sure. It is a must procedure.
8.What is your production time?
Normally, for samples with your logo, if no tool needed, 3-5workdays to make it. If need tools, 15-20workdays to make the tool and sample. For mass order, 10-15workdays according to your mass order quantity and specifications.
9.How can I know my order process during production?
We keep you updated during production by sending you pictures and videos.
10.What do you do for quality of my order?
Raw material inspection → Semi-finished products inspection before surface treatment → finished products inspection before packing → inspection reports available to you.
11.How do you pack my product? Can I have my packaging customized?
We pack every item by EPE, then have them packed with blister and carton box according to your requirements. Of course, we support customized package. Please contact us to discuss it now!
12.How to do if I receive the unsatisfied goods?
We make the product according to your requests and confirmed before mass production. If anything we have done wrong, we remake for you free of Charge.
13.What’s your payment term?
You can send us the payment by T/T, PayPal, Western Union. We accept 30% desposit & 70% balance before shipment. Or 30% desposit & 70% balance at sight of B/L copy